Privacy Policy
Your data, handled with operational discipline.
This policy explains how SKP PetrolPump collects and uses information when you use our retail station workflows, customer-facing services, staff dashboards, and support channels.
Policy snapshot
Effective date
14 June 2026
Applies to
Customers, attendants, managers, vendors, and website visitors
Coverage
Station visits, digital forms, support requests, and connected business systems
Quick summary
What you should know at a glance
We collect only what we need.
That includes account details, transaction records, device and usage data, and operational logs needed to run the station.
We use data to deliver services and maintain records.
Examples include billing, attendance, fuel sales, cash handover, compliance, support, and system security.
We do not sell personal information.
Information is shared only when needed with service providers, regulators, auditors, or other authorized parties.
Information we collect
Examples of data used in petrol pump operations
| Category | Examples | Purpose |
|---|---|---|
| Identity and contact | Name, phone number, email, station or account identifier | Login, communication, account management, and support |
| Transaction data | Sales, payment mode, receipt numbers, reimbursements, approvals | Billing, reconciliation, reporting, and audit trails |
| Operational data | Shift records, fuel readings, stock updates, attendance, cash handovers | Daily operations, compliance, and performance analysis |
| Technical data | IP address, device type, browser details, logs, usage activity | Security, troubleshooting, and service improvement |
How we use information
Operational and legal purposes
- Provide servicesProcess sales, maintain station records, issue receipts, and support account access.
- Run internal operationsManage stock, payroll, shift assignments, cash controls, maintenance, and approvals.
- Improve the experienceAnalyze usage patterns, fix errors, and make forms, reports, and dashboards easier to use.
- Meet compliance needsSupport statutory obligations, investigations, audits, and recordkeeping requirements.
When we share data
Limited, need-based disclosure only
- Authorized staffManagers, attendants, accountants, and administrators with access-based permissions.
- Service providersHosting, messaging, analytics, payment, and software vendors acting on our instructions.
- Legal and regulatory bodiesWhere disclosure is required by law, tax rules, or legitimate compliance requests.
- Business transfersDuring a merger, sale, restructuring, or similar transaction, subject to applicable safeguards.
Cookies and device data
Used to keep the platform working smoothly
We may use cookies, local storage, and similar technologies to remember preferences, keep sessions active, and understand how the interface performs.
Essential functionalityLogin sessions, navigation state, security checks, and form persistence.
Usage insightsBasic analytics help us identify slow pages, errors, and feature usage trends.
Your controlsYou can adjust browser settings to limit cookies, but some features may not work fully.
Retention and security
Practical controls for a high-trust environment
RetentionWe keep records for as long as needed to complete operations, comply with law, resolve disputes, and maintain audit history.
SecurityAccess controls, role-based permissions, logging, backups, and encryption measures are used where appropriate.
Incident handlingIf we identify a security event, we investigate, contain, and remediate it using our internal response process.
How we handle data deletion
Deletion is controlled internally by the administration team
Admin-only deletion
Data can be deleted only by an administrator. Users do not have a delete option in the system.
No user deletion requests
We do not provide a direct request flow for deletion from end users. Any deletion decision is reviewed and handled by the admin team.
Keep required records
Some information may be retained for tax, compliance, accounting, fraud prevention, dispute resolution, or audit purposes even after a user is removed.
User deletion handling
If a user is deleted, the admin will manage the associated data according to internal retention, compliance, and audit requirements.
Your choices
Ways to review and control your information
- Access and correctionYou may request a copy of your data or ask us to correct inaccurate information where permitted by law.
- Account administrationStation managers can update role access, contact details, and workflow permissions for their teams.
- Marketing choicesIf we send non-essential communications, you can opt out using the method provided in the message or through support.
Children, links, and updates
Additional legal coverage
ChildrenOur services are intended for business and operational use, not for children under the applicable age of digital consent.
Third-party linksExternal websites and services have their own privacy terms. Review them before sharing information.
ChangesWe may update this policy from time to time. The latest version will be posted on this page with a revised effective date.
Questions or requests?
If you need help with privacy, access, correction, or a complaint, contact the station administrator or email info@sonomainfotech.com.